Stayed right here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday night and still had to wait in line for nearly an hour to make use of a self verify in kiosk. Initial impression was the room was very nice however the TV didn’t work. We have been suggested to check in w the entrance desk within the AM, which we did. They requested if it was alright to enter the room while we had been gone for the day, sightseeing.
- Paid for a king bed with a High Roller view.
- We gave the OK however my husband took photos of all of our stuff before we left.
- I didn’t complain concerning the other things within the room.
- This was my third and last time staying at the flamingo.
- They requested if it was ok to enter the room whilst we were gone for the day, sightseeing.
- We value your patronage and hope to look forward to welcoming you again.
- So, you guessed it, we waited in the line, tried to maintain calm and hopeful that somebody would make it proper in the end.
We appreciate you taking the time to provide your suggestions, Timgerkman2021. We respect you taking the time to supply your feedback, Saleslady730. We respect you taking the time to offer your suggestions, Katie. Roulette vendor was mean and took her sweet time rearranging chips. Other people walked away from the table because of her terrible attitude. This was my 3rd and last time staying at the flamingo.
Not The Most Effective – Flamingo Las Vegas Hotel & Casino
I inform the worker that we have to converse to the supervisor, and gesture to the blonde woman that was pointed out to us, however she sees me, activates her heel and walks the other method. We inquired what could possibly be accomplished regarding the TV issue and she or he offered to “upgrade us” to a room with an analogous view. I called dirty roul the customer service line once extra to see if there was ANYONE else that I could converse to and all I obtained back was an unapologetic, monotone, lady that offered to file a complaint for me. We waited the rest of the evening for the Engineering Manager to show up with his “rationalization or apology” however you guessed it, no show.
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We gave the OK however my husband took pictures of all of our stuff before we left. I tried to name the customer support quantity however was knowledgeable that they were out of the US and I needed to talk to somebody on website. So, you guessed it, we waited within the line, tried to keep calm and hopeful that somebody would make it right ultimately. My husband also tried to talk to Caesar’s Rewards, , they usually solely pointed out what the supervisor appeared like so we may ask to speak to her as soon as we made to the front of the line.
Not The Best – Flamingo Las Vegas Lodge & On Line Casino
This just isn’t the Flamingo I even have stayed at and loved prior to now. Thinking we would not be within the room much, we determined to simply make-do. When we woke Monday I wished to leap int he bathe. Water barely warmed up, so I took a fast one. I don’t often call and complain as a result of I don’t desire them pondering I am on the lookout for any freebies.
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However, I did call in regards to the lack of hot water and by some means they made some adjustment and got the water hotter within a couple of hours. I did not complain in regards to the different issues within the room. This business makes use of tools supplied by Tripadvisor to encourage and gather guest evaluations, including this one. Thank you for taking the time to share your experience with us, John! We cannot wait to welcome you again for an additional great time at Flamingo Las Vegas soon.
Not The Best – Flamingo Las Vegas Hotel & Casino
We are planning an enormous group journey (12-14) in March. I am coordinating it and was recommending to the others we stay at the Flamingo due to its location and my good experiences there up to now. Instead, we will stay elsewhere (Harrah’s, New York, etc) related in value however a lot cleaner and never in such a state of dis-repair. Next time we’ll stay at a sister-property like Harrah’s or the Linq. Something related in price however trying significantly better. Until some modifications occur, I won’t advocate this place to anybody. I did discover that a few of the buttons int he hallways for the elevators didn’t work.
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So we referred to as right down to the entrance desk to allow them to know, to no avail bc they didn’t present or contact us again both. The “grievance name” obtained via to somebody, the next day about 24 hours later and offered us a $50 food credit score to any of their Caesar’s owned restaurants. WHAT A JOKE. Of course upon checkout, there wasn’t a real person to satisfy with and we couldn’t likelihood lacking our flights over one other disappointing customer service experience, so we were forced to used the self kiosk to verify out. We will NEVER advocate the Flamingo to anybody for something. We recognize you taking the time to supply your suggestions, Lisa. Your comments have been shared with the appropriate team for his or her input and attention. We value your patronage and hope to sit up for welcoming you again.